drag2share: Social Media As Part of Marketing Mix of Small Businesses

source: http://feedproxy.google.com/~r/businessinsider/~3/m3safwzygl4/a-primer-on-social-crm-2013-8 An in-depth discussion of social CRM products goes beyond the scope of this report, but since a social strategy potentially involves patching together many different solutions, it’s worth taking a peek at the landscape. Most companies that are longtime players in the CRM space have noticed the demand for social media-integrated add-ons. Salesforce […]